Terms & Conditions

TERMS OF USE

Welcome to our website www.fratellirossi.it ("Site"). These Terms of Use regulate the access and use of www.fratellirossi.it. Access to and the use of the Site, as well as the purchase of products, assume the reading, understanding and acceptance of these Terms of Use. This Site is managed and maintained by Space.com S.r.l. ("Manager"), with registered office in Italy, Via Sacro Cuore 15 / B, 35135, Padua, and VAT no. 05007090284.

On the Site you can find information about orders and shipments, refunds and return of products you have purchased, the registration form on the Site, suggestions and other general information on the services we provide. You can contact us by e-mail at: customerservice@fratellirossi.it.

The Manager may modify or simply update, in whole or in part, these Terms of Use. The modifications and updates of the Conditions of Use will be notified to users in the footer of the Home Page of www.fratellirossi.it as soon as they are adopted and will be binding as soon as they are published on the Website in this same section. We therefore ask you to regularly access this section to check the publication of the most recent and updated Terms of Use. If you do not agree, in whole or in part, with the Terms of Use of www.fratellirossi.it, please do not use our website.

Access to and use of www.fratellirossi.it, including the display of web pages, communication with the Manager, the ability to download information on products and the purchase of the same on the website, are activities conducted by our users exclusively for personal use unrelated to any commercial, entrepreneurial and professional activity. Remember that you will be the one and only responsible for the use of www.fratellirossi.it and its contents. In fact, the Manager cannot be held responsible for any use that does not comply with the laws in force, the website and the contents of each of its users, without prejudice to the Manager's liability for willful misconduct and gross negligence. In particular, you will be the only one and only responsible for the communication of information and data incorrect, false or related to third parties, without these have expressed their consent, and in consideration of incorrect use of the same.

Finally, since any material will be downloaded or otherwise obtained through the use of the service at the user's choice and risk, any responsibility for any damage to computer systems or loss of data resulting from unloading operations falls on the user and cannot be imputed to the Manager. The Manager disclaims any responsibility for any damage resulting from the inaccessibility to the services on the Site or from damage caused by viruses, damaged files, errors, omissions, service interruptions, deletions of contents, problems connected to the network, providers or telephone connections and / or telematic, to unauthorized access, to alterations of data, to the failure and / or faulty operation of the electronic equipment of the user.

The user is responsible for safekeeping and using properly his personal information, including the credentials that allow access to the reserved services, as well as any harmful consequences or prejudices that may arise from the Manager or third parties as a result of not correct use, loss, subtraction of this information.

PRIVACY POLICY

Please read carefully the Private Policy which also applies in case the user accesses www.fratellirossi.it and uses the related services, but does not acquire any product. The Privacy Policy helps you to understand how www.fratellirossi.it collects and uses your personal data and for what purposes.

INTELLECTUAL PROPERTY RIGHTS

The contents of www.fratellirossi.it, such as the works, images, photographs, dialogues, music, sounds and videos, documents, drawings, figures, logos and any other material, in any format, published on www.fratellirossi.it, including the menus, web pages, graphics, colors, diagrams, tools, fonts and design of the website, diagrams, layouts, methods, processes, functions and software that are part of www.fratellirossi.it (collectively the "Contents"), are protected by copyright and any other intellectual property right of the Manager and other rights holders. It is forbidden to reproduce, in whole or in part, in any form, www.fratellirossi.it and / or its contents, without the express written consent of the Manager.

The Manager has the exclusive right to authorize or prohibit direct or indirect, temporary or permanent reproduction, in any way or form, in whole or in part, of www.fratellirossi.it and its Contents.

With regard to the use of www.fratellirossi.it, you are only authorized to view the Site and its Contents. You are, moreover, authorized to perform all those other temporary acts of reproduction, without any economic significance, which are considered transitory or accessories, an integral and essential part of the same visualization of www.fratellirossi.it and its contents and all other operations browsing the website that are performed only for a legitimate use of www.fratellirossi.it and its contents. You are not authorized to perform any reproduction, on any media, in whole or in part of www.fratellirossi.it and its contents. Any act of reproduction must be, from time to time, authorized by the Manager, or if necessary, by the authors of the individual works contained in the Site. Such reproduction operations must in any case be carried out for lawful purposes and in respect of copyright and of the other intellectual property rights of the operator and of the authors of the individual works contained in the Site. The authors of individual works published on www.fratellirossi.it have, at any time, the right to claim the authorship of their works and to oppose any deformation, mutilation or other modification of the works themselves including any act to the detriment of the works, which is prejudicial to their honor or their reputation. You agree to respect the copyright of the artists who have chosen to publish their works on www.fratellirossi.it or who have collaborated with www.fratellirossi.it to create new forms of expression and artistic intended to be published, even not exclusively on the Site, or, again, that form an integral part of it. Moreover, you are not, under any circumstances, authorized to use, in any way and form, the Contents of the Site and any single work protected by copyright and any other intellectual property right. By way of example, you cannot alter or otherwise modify the contents and protected works without the consent of the Manager and, where necessary, of the individual authors of the works published on www.fratellirossi.it.

LINKS TO OTHER WEBSITES

Www.fratellirossi.it contains hyperlinks (the "links") to other websites that have no connection with www.fratellirossi.it. The Manager does not control or perform monitoring operations on these websites and their contents. The Manager cannot be held responsible for the contents of these sites and the rules adopted by them with regard to your privacy and the processing of your personal data during your navigation operations. Therefore, please pay attention when you connect to these websites through the links on www.fratellirossi.it and carefully read their Terms of Use and privacy regulations. We remind you, in fact, that these General Conditions of Use and the Privacy Policy of www.fratellirossi.it do not apply to websites operated by other subjects other than the Manager. Www.fratellirossi.it provides links to other websites solely to facilitate its users in searching and browsing and to facilitate hypertext links on the Internet to other websites. The activation of the links does not imply any recommendation or indication of the Manager for accessing and browsing these websites, nor any guarantee regarding their contents, services or goods supplied by them and sold to Internet users.

LINKS TO WWW.FRATELLIROSSI.IT

Anyone interested in activating links to the Home Page and to the other web pages of www.fratellirossi.it, which are publicly accessible, is asked to contact the Manager at the following e-mail address: customerservice@fratellirossi.it. The contact is necessary to activate the consent request of the hyperlink to www.fratellirossi.it. The activation of links is granted by the Manager to the applicant, free of charge and on a non-exclusive basis. The Manager has the right to object to the activation of direct links to his website in the event that the applicant, who intends to activate the link to www.fratellirossi.it, has in the past adopted unfair commercial practices or not in accordance with the sector or actions of unfair competition towards the Manager or when the Manager is concerned that these behaviors can be adopted in the future, or again when the applicant has adopted, in the past or is deemed to be able to adopt them in the future, discredit actions of the Manager, your website or your services. In any case, the activation of deep hypertext links (such as deep frames or deep links) to www.fratellirossi.it, or the unauthorized use of meta-tags, is forbidden without the consent of the Manager.

WARNING ON THE CONTENTS

The Manager has taken every precaution to prevent the publication of contents on the website that describe or represent scenes or situations of physical or psychological violence or such that, according to the sensitivity of the users of www.fratellirossi.it, may be considered detrimental to civil convictions, human rights and the dignity of people, in all its forms and expressions. In any case, the Manager does not guarantee that the contents of the website are appropriate or lawful in other countries, outside of Italy. However, if such content is deemed unlawful or illegal in some of these countries, please avoid accessing our website and if you chose, in any case, to access it, we inform you that the use you decide to make of the services offered by www.fratellirossi.it will be of your exclusive and personal responsibility.

The Manager has also taken every useful precaution to ensure to the benefit of users that the contents of www.fratellirossi.it are accurate and do not contain incorrect or outdated information, compared to the date of their publication on the website and, as far as possible, even afterwards. However, the Manager does not assume any responsibility towards users for the accuracy and completeness of the contents published on www.fratellirossi.it, without prejudice to its liability for malice and gross negligence and except as otherwise provided by law. Furthermore, the Operator cannot guarantee users that the website will operate continuously, without interruptions and in the absence of errors or malfunctions due to the connection to the Internet. For any problem found in the use of our website, please contact Customer Service or the following email address: customerservice@fratellirossi.it. An assistant will be at your disposal to help you restore the functionality of your access to the website, if this is possible. Likewise, we recommend that you contact your Internet service provider or check that each device for Internet connection and access to web content is properly activated, including your Internet browser. Although the Manager will try to do everything possible to ensure continuous access to its website, the dynamic nature of the Internet and its contents, may not allow www.fratellirossi.it to operate without suspensions, interruptions or discontinuities due to the need to make website updates. The Manager has adopted appropriate technical and organizational measures to safeguard the security of its services on www.fratellirossi.it, the integrity of traffic data and electronic communications with respect to forms of use or unauthorized disclosure and to avoid risks of dispersion, destruction and loss of data and confidential and non-confidential information relating to its users, present on www.fratellirossi.it, or unauthorized access, or non-compliant with the law, data and information.

OUR COMMERCIAL POLICY

The Manager has adopted its own commercial policy; its mission consists in selling products through its own services and its own website only to the "final consumer", with the term a physical person acting on www.fratellirossi.it, for purposes unrelated to his business, entrepreneurial activity or professionally carried out. If you are not a final consumer, please do not use our services to purchase products on www.fratellirossi.it. Otherwise, the Manager will have the right not to take into consideration purchase orders from subjects that are not final consumers and any other purchase order that does not comply with the Conditions of Sale and these Terms of Use .

APPLICABLE LAW

These Terms of Use are governed by the Italian law.

TERMS OF SALE

The offer and sale of products on www.fratellirossi.it are governed by these Terms of Sale, together with the Terms of Use, the Return Policy and the Privacy Policy. The products purchased on www.fratellirossi.it are sold directly from Space.com S.r.l. ("The Seller"), with registered office in Italy, Via Sacro Cuore 15 / B, 35135, Padua, and VAT No. 05007090284.

On the Site you can find information about orders and shipments, refunds and return of products purchased on www.fratellirossi.it, the registration form on the Site, suggestions and other general information on the services provided by www.fratellirossi.it. You can contact us by e-mail at: customerservice@fratellirossi.it.

OUR COMMERCIAL POLICY
  1. The Seller offers for sale, on www.fratellirossi.it, the products and carries out its e-commerce activity exclusively towards its end users, the consumer.
  2. When we talk about "consumer" we refer to any physical person browsing www.fratellirossi.it with purposes not related to their business, entrepreneurial or professional. If you are not a "consumer", please refrain from concluding commercial transactions on www.fratellirossi.it.
  3. In consideration of its commercial policy, the Seller reserves the right not to process orders from subjects other than the "consumer" or in any case to orders that do not conform to their commercial policy.
  4. These Terms of Sale exclusively regulate the offer, forwarding and acceptance of purchase orders for products on www.fratellirossi.it between users of www.fratellirossi.it and the Seller.
  5. The Terms of Sale do not regulate the supply of services or the sale of products by parties other than the Seller that are present on www.fratellirossi.it through links, banners or other hypertext links. Before sending orders and purchasing products and services from parties other than the Seller, we advise you to check their conditions of sale, because the Seller is not responsible for the provision of services by third parties other than the Seller or for the conclusion of electronic commerce between users of www.fratellirossi.it and third parties.
HOW TO COMPLETE THE CONTRACT WITH THE SELLER
  1. To complete the purchase contract of one or more products on www.fratellirossi.it, you will have to fill in the order form in electronic format and send it to the Seller, electronically, following the relative instructions.
  2. The order form contains a reference to the Terms and Conditions, and a summary of the information on the essential characteristics of each product ordered and the relative price (including all applicable taxes), the means of payment that you can use to purchase each product and the delivery methods, shipping costs, the conditions for the exercise of your right of withdrawal and the methods and times for returning the products purchased.
  3. The contract is concluded when the Vendor receives, via email, the order form, subject to verification of the correctness of the data relating to your order.
  4. Before proceeding with the purchase of the products, you will be asked to carefully read the Terms and Conditions and to accept them before proceeding with the final purchase.
  5. The order form will be filed in our database for the period of time required to process orders and in any case in accordance with the law. You will be able to access your order form, by consulting the Account section.
  6. Once the contract is concluded, the Seller will process your purchase order.
  7. The Seller may not process your purchase orders that do not give sufficient guarantees of solvency or that are incomplete or incorrect or in case of unavailability of products. In these cases, we will inform you by e-mail that the contract is not concluded and that the Seller has not followed up your purchase order specifying the reasons. If the products, presented on www.fratellirossi.it, are no longer available or on sale at the time of your last access to the site or sending the order form, it will be the Seller's responsibility to notify you promptly and in any case within thirty days starting from the day following the one in which you have transmitted your order to the Seller, any unavailability of the ordered products. In case of forwarding the order form and payment of the price, the Seller will refund the amount already anticipated by you.
  8. With the electronic transmission of the order form, you unconditionally accept and undertake to observe, in relations with the Seller, these Conditions of Sale. If you do not share some of the terms in the Conditions of Sale, please do not submit the order form for the purchase of products on www.fratellirossi.it.
  9. With the electronic transmission of the order form, you unconditionally accept and undertake to observe, in relations with the Seller, these Conditions of Sale. If you do not share some of the terms in the Conditions of Sale, please do not submit the order form for the purchase of products on www.fratellirossi.it.
  10. Once the contract is concluded, the Seller will send you by e-mail, a receipt of the purchase order, containing the information already contained in the order form.
GUARANTEES AND INDICATION OF PRODUCT PRICES
  1. On www.fratellirossi.it only products with the "FRATELLIROSSI" trademark are sold and purchased directly from Space.com S.r.l.- with registered office in Via Sacro Cuore 15 / B, 35135, Padua (Italy).
  2. The Seller does not sell used, irregular or inferior products to the corresponding standards offered on the market.
  3. The essential characteristics of the products are presented on www.fratellirossi.it within each product page. The images and colors of the products offered for sale on www.fratellirossi.it may however not correspond to the real ones due to the Internet browser and the monitor used.
  4. Product prices may be subject to updates. Check the final price of sale before submitting the order form.
  5. Purchase requests from countries other than the one selected for shipping or to addresses at which the Seller cannot ship cannot be accepted by the Seller.
  6. All products have an identification tag attached with a disposable seal. We ask you not to remove the tag and the related seal from the purchased products, of which they are an integral part.
  7. The Seller, in the event of exercising your right of withdrawal, has the right not to accept the return of products that do not have the relative tag or that have been altered in their essential and qualitative characteristics or that have been damaged.
PAYMENTS
  1. For the payment of the price of the products and the relative shipping and delivery costs, you can follow one of the methods indicated on the order form.
  2. In the case of payment by credit card or similar payment methods, the financial information (for example, the credit / debit card number or the date of its expiry) will be used solely and exclusively for the purpose of the successful completion and online transaction security by the following authorized parties: PayPal or Stripe. Moreover, this information will never be used by the Seller other than to complete the procedures related to your purchase and to issue the related refunds in the event of any refunds of the products, following the exercise of your right of withdrawal, or if it becomes necessary prevent or report to the police the commission of fraud on www.fratellirossi.it. The price for the purchase of products and shipping costs, as indicated in the order form, will be debited to your account at the time of shipment of the purchased products.
SHIPPING AND DELIVERY OF THE PRODUCTS

To know the specific shipping and delivery methods of the products, visit the Shipping page. Please pay attention to what is reported in this section because the information contained therein is an integral and substantial part of these Terms of Sale and, therefore, they are deemed to be fully known and accepted at the time of transmission of the order form.

CUSTOMER SERVICE

You can request any information through our customer service: contact us at +39 3928669614 or send us an e-mail to customerservice@fratellirossi.it.

RIGHT OF WITHDRAWAL
  1. You have the right to withdraw from the contract concluded with the Seller, without any penalty and without specifying the reason, within 14 working days from the day of receipt of the products purchased on www.fratellirossi.it.
  2. To find out the specific ways in which you can withdraw from the contract, please refer to the Return Policy section. Please pay attention to what is written in this section because the information contained therein is an integral and substantial part of these Terms and Conditions and, therefore, they are deemed to be fully known and accepted at the time of transmission of the order form.
PRIVACY
  1. You can obtain information on how we process your personal data by accessing our Privacy Policy.
  2. Please also read, if you have not already done so, our Terms of Use because they contain important information on how we process the personal data of our users and on the security systems adopted.
  3. For any other information on our Privacy Policy you can send requests to the following email address: customerservice@fratellirossi.it, specifying the subject of the message "Privacy Policy."
APPLICABLE LAW

The General Conditions of Sale are governed by the Italian law and in particular by the legislative decree 6 September 2005 n. 206, on the consumer code, with specific reference to the legislation on distance contracts and by the legislative decree 9 April 2003 n. 70 on certain aspects concerning electronic commerce.

UPDATES AND CHANGES

The Conditions of Sale are modified from time to time also in consideration of possible regulatory changes. The new Conditions of Sale will be effective from the date of publication on www.fratellirossi.it.

INFORMATION ON THE COMPANY

Space.com S.r.l., P.I./C.F. 05007090284, with registered office in Via Sacro Cuore 15 / B - 35135 Padua, Italy. REA number: PD - 435656, PEC address: space.com@pec.it.